1. Introduction and Scope

This Privacy Policy applies to the website published at majesticcleaningbees.autos and to the cleaning services that Majestic Cleaning Bees LLC provides to homes and businesses in Payson and across Utah County. It covers information gathered through this website, through telephone calls to our office, through email and text messages with our team, and through the ordinary operation of a cleaning visit. It does not cover information handled by third parties that we do not control, and it does not cover websites that we link to but do not operate.

By using this website or by engaging our cleaning services, you acknowledge that you have read this Privacy Policy and that you understand the practices described in it. If you do not agree with these practices, please do not use the website and please do not submit personal information to us.

2. Who We Are

Majestic Cleaning Bees LLC is an insured cleaning company headquartered at 1898 S 550 W, Payson - 84651-8736, United States (US). The company performs residential cleaning, commercial and office cleaning, move-in and move-out deep cleans, window and screen washing, post-construction cleanup and seasonal deep cleaning. Majestic Cleaning Bees LLC is the data controller for the personal information described in this policy, and it decides how and why that information is processed.

Our bench address, our email address and our telephone number are listed at the end of this policy so that you can reach the right person with any privacy question. We do not sell cleaning services through a separate parent company, and we do not operate under any other business name.

3. Information We Collect

We collect several categories of information, and we try to keep each category as small as the work requires.

Information you give us directly

• Your name, so that we know who we are scheduling and speaking with.
• Your email address, so that we can send quotes, confirmations and service records.
• Your telephone number, so that a supervisor can confirm a visit or a change of plan.
• Your service address, so that our crew can find the property and clean the correct space.
• The contents of your message or request, including any details about the property.
• Access instructions, such as a lockbox code or a door code, when you choose to share them.
• Billing details, when you set up a recurring or commercial account.

Information we create while serving you

• Task lists and scope notes written during the walkthrough and during visits.
• Property photographs taken before or after work, when you have approved it.
• Visit logs, sign off records and follow up notes from our supervisors.
• Records of concerns raised and the corrections we performed in response.

Information collected automatically

• Browser type, device type and general operating system information.
• Pages viewed, the time of the visit and the referring address, in aggregate form.
• Basic technical logs that help us keep the website available and secure.

4. How We Collect Information

Most of the information we hold arrives because you chose to give it to us. You type your details into the contact form, you speak them over the telephone, you write them in an email or you hand them to a supervisor during a walkthrough. When a cleaning account becomes active, we record the details that are needed to perform the work consistently.

A smaller portion of information is collected automatically by the tools that serve this website. Those tools record technical signals such as the pages that load and the browser that requested them. We use these signals in aggregate to understand which parts of the site are useful and which parts need improvement, and we do not use them to build a profile of an individual visitor for advertising purposes.

5. Why We Use Information

We use personal information for a short and specific list of purposes, and we do not repurpose it without telling you first.

• To answer your questions and respond to your requests for a quote.
• To schedule cleaning visits and to confirm the date, the time and the scope.
• To perform the cleaning work safely and to the standard you approved.
• To send appointment reminders, service confirmations and follow up messages.
• To invoice recurring and commercial accounts and to process payments.
• To keep the records required for insurance, accounting and legal obligations.
• To improve this website, our scheduling and the quality of our crews.
• To protect our team, our clients and our equipment from misuse or fraud.

We do not use your information to send unrelated marketing, and we do not sell your information to data brokers or to advertising networks.

6. Legal Bases for Processing

Where the law requires us to identify a legal basis for processing personal information, we rely on the following grounds. We rely on your consent when you submit a contact form or when you allow us to photograph a property. We rely on the performance of a contract when we schedule and perform a cleaning service that you have booked. We rely on our legitimate interests when we improve the website, protect the business and keep our records orderly, and we balance those interests against your rights. We rely on legal obligation when we keep financial and safety records that the law requires.

You may withdraw consent at any time by contacting us, although a withdrawal does not undo processing that was already carried out lawfully before the withdrawal.

7. Cookies and Tracking Technologies

This website is deliberately light. It may use a small number of cookies or similar storage mechanisms to remember basic preferences and to measure aggregate traffic. A cookie is a small file that a website asks a browser to store, and it can make a site easier to use on a return visit.

You can control cookies through your browser settings. Most browsers allow you to block cookies entirely, to delete existing cookies or to warn you before a cookie is stored. If you block cookies, the website should still work, though some convenience features may behave differently. We do not use cookies to track you across unrelated websites, and we do not allow advertising networks to set tracking cookies through our pages.

8. How We Share Information

We share personal information only when it is necessary and only with parties who are bound to protect it. We never sell personal information. The categories of recipients are limited to the following.

• Members of our own crew, and only the details needed to perform a scheduled visit.
• Service providers who host the website, deliver email or support scheduling.
• Payment processors, when a recurring or commercial account requires billing.
• Insurance carriers and professional advisors, when a claim or a question arises.
• Government authorities, when the law requires a response or a record.

When we share information with a service provider, we share the minimum that the task requires and we expect the provider to use it only for the purpose we described.

9. Service Providers and Vendors

Like most small companies, we depend on outside tools to run the business. A hosting provider keeps this website online. An email provider carries our messages. A scheduling or accounting tool may hold client records. Each of these vendors is chosen with care, and each is expected to maintain reasonable security and to respect the confidentiality of the information we entrust to them.

We do not permit a vendor to use our client information for its own marketing, and we do not permit a vendor to combine our client information with data from other sources in order to profile our clients. If a vendor cannot meet these expectations, we look for a different vendor.

10. Payment Information

When a client sets up a recurring or commercial account, payment may be handled by a third party payment processor. In that arrangement, card numbers and bank details are entered directly with the processor and are not stored on our own systems. We receive confirmation that a payment succeeded, along with the last few digits of a card or a reference number, which we use only to reconcile our records.

For one time residential visits, payment is often taken by check or by a simple card payment at the end of the visit. Whatever the method, we keep only the financial records that accounting and tax law require, and we store those records with the same care as any other confidential file.

11. Property Photos and Documentation

Photographs can protect both the client and the crew. Before a deep clean, during a post-construction cleanup or at the close of a move-out service, a supervisor may take photographs to document the condition of a room, a surface or an item. We take these images only with your knowledge, and we use them only for the purposes of service quality, dispute resolution and crew training.

We do not publish photographs of your property or your belongings on this website or on social media without a separate written permission from you. If you would prefer that no photographs be taken at all, tell your supervisor and we will note the preference on the account, understanding that a condition record will then rely on written notes alone.

12. Data Retention

We keep personal information only for as long as it serves a real purpose. Contact enquiries that do not become clients are generally removed within a reasonable period after the question is answered. Active client records are kept for the duration of the relationship so that visits stay consistent. Financial, insurance and safety records are kept for the period that the law and our carriers require, after which they are deleted or destroyed.

When a record is no longer needed, we dispose of it responsibly. Digital records are deleted from our systems and from the systems of vendors who hold them on our behalf. Paper records are shredded. We do not keep information indefinitely merely because storage is inexpensive.

13. How We Protect Information

We take reasonable and appropriate measures to protect the information in our care. Those measures include limiting access to the people who need it, using reputable providers for hosting and email, protecting accounts with strong credentials and reviewing our practices as the business grows.

No method of transmission or storage is perfectly secure, and we cannot promise absolute security. What we can promise is that we take the responsibility seriously, that we train our team to handle client information carefully, and that we will notify affected persons promptly if a breach occurs and the law requires notice.

14. Privacy for Children

This website and our cleaning services are intended for adults who can enter into a service agreement. We do not knowingly collect personal information from children under the age of thirteen through this website, and we do not direct advertising to children. If you believe that a child has submitted personal information to us, please contact us and we will delete the information as quickly as we can.

Our crews do work in family homes where children live, and our staff are trained to respect the privacy of every member of the household. We do not photograph children, we do not discuss one household with another, and we do not keep records about family members beyond what the cleaning work itself requires.

15. Your Privacy Rights

Depending on where you live, you may have specific rights regarding your personal information. These commonly include the right to know what information we hold, the right to request a copy, the right to ask for a correction, the right to ask for deletion and the right to object to certain uses. You may also have the right to withdraw consent and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, write to service@majesticcleaningbees.autos or call +17796016269. Please describe the request clearly and be ready to confirm your identity so that we do not release information to the wrong person. We will respond within the time that the applicable law allows, and we will not charge a fee for a reasonable request.

16. Notice for California Residents

Residents of California have additional rights under state privacy law. In the past twelve months we have collected the categories of information described in the section on information we collect, including identifiers, contact details, service addresses, commercial information and internet activity signals. We have used this information for the business purposes described in this policy. We have not sold personal information, and we have not shared it for cross context behavioral advertising.

If you are a California resident and you wish to exercise a right to know, a right to delete or a right to correct, please contact us using the details at the end of this policy. An authorized agent may submit a request on your behalf when the agent provides proof of authorization. We will verify the request before we act on it and we will honor an opt out request if our practices ever change in a way that requires one.

17. Accessibility

We want every visitor to be able to read this policy and use this website. We aim for strong color contrast, clear text sizes, sensible headings and keyboard friendly navigation. If you encounter a barrier while using the site, please tell us the page and the problem so that we can correct it.

If you need this Privacy Policy in another format, such as a larger print copy or a plain text file delivered by email, contact us and we will provide it at no cost. Accessibility is an ongoing effort, and feedback from the people who use the site is the best guide we have.

18. Third Party Links

This website may link to other websites that we do not own or control. Those websites operate under their own privacy policies and their own terms, and we are not responsible for their content or their practices. When you follow a link away from our site, we encourage you to read the privacy policy of the destination before you share personal information there.

A link from our site does not imply that we endorse the destination or that we have reviewed its privacy practices. The link is provided only as a convenience for visitors who want more information.

19. International Visitors

Majestic Cleaning Bees LLC operates in the United States and stores information primarily in the United States. If you visit this website from another country, please understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your home jurisdiction. By using the site, you consent to that transfer for the purposes described in this policy.

We take reasonable steps to ensure that any transfer of personal information is handled with care and that the information remains protected by the commitments we make in this policy.

20. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, in the tools we use or in the law. When we make a material change, we will update the date at the top of the page so that you can see when the policy was last revised. We encourage you to review this page occasionally.

Your continued use of the website or our services after a change takes effect means that you accept the updated policy. If you do not accept the update, please stop using the website and contact us if you wish to close your account.

21. How to Contact Us

For any question about this Privacy Policy, about the information we hold, or about how to exercise a privacy right, please reach the team at the bench using the details below. We would rather answer a question early than resolve a concern late.